FAQs

WHAT ARE THE BENEFITS OF MY CGC MEMBERSHIP?

The primary benefit for members of CGC is access to unlimited, discounted holiday/vacation ownership weekly accommodation throughout the world.   Discounts are achieved by CGC through its association with the Classic Group of companies, strategic alliances and global partners. 

Access to accommodation outside the holiday/vacation ownership network is sourced through various channels and pricing differs based on time of year, duration, property quality and other factors.  CGC's buying power ensures members will generally have access to the best available rates.  All requests are subject to availability.

WHAT IS THE TERM OF MY MEMBERSHIP?

CGC membership runs on an annual basis. Continuing membership is conditional on the payment of the applicable Membership Fee for the following year.

CGC Member Agreements are in writing and CGC does not assume responsibility for any verbal agreement.

DO I HAVE ACCESS TO TRAVEL SERVICES?

CGC members will soon have access to our in-house licensed Travel Agency, IYC Travel Pty Ltd, which will give members access to preferred rates for travel services such as air fares, cruises, car hire, hotels, tours, transfers and travel insurance.

WHAT ARE THE FEES & CHARGES?

Annual Fee - $125

This fee covers administration and member service costs associated with your membership.  

The annual renewal fee of $125 will be discounted to $99 for Club LaBourse ('CLB') members' first annual renewal.

You will receive a renewal invoice for this amount on the expiry of your current CLB membership.  Failure to pay the Annual Fee will result in the suspension of all rights and privileges of membership and may lead to cancellation of your CGC membership.

Re-activation Fee - $250

This fee is charged should a member's account lapse more than 60 days past expiry and member requests re-activation.

Guest Fee - $25

All guests of members using the services of CGC will be charged a fee of $25 per booking.  However, we reserve the right to prevent members from purchasing accommodation for guests if we form the opinion that the member is using their membership for commercial gain.

These fees can vary from year to year as determined by Classic Leisure Pty Ltd.  All fees are inclusive of GST.

WHO CAN CANCEL MY MEMBERSHIP?

In the event a Member breaches the CGC Rules, Terms & Conditions of membership, or misuses the privileges, facilities or arrangements offered and made available to Members, CGC reserves the right, in its absolute discretion, to revoke/cancel the membership privileges without prior notice. 

In the event a membership is revoked or cancelled under these circumstances, no subscription fee will be refunded.

HOW DO I MAKE A BOOKING?

All booking requests must be made through CGC Member Services (see Contact Us for details).

Members must complete all booking requests on the appropriate CGC Reservation Request form and forward to CGC Member Services together with appropriate deposits or credit card information.  Written confirmation will be issued upon receipt of full payment.

Membership savings are based on the retail price at the time of purchase and cannot be taken in conjunction with any other promotional offer.

CGC does not assume any responsibility for the level of the service provided by the apartments/condominiums, resorts, hotels or installations etc however CGC will endeavour to provide and maintain a high standard of quality for the services provided to each CGC member.

CGC's liability is limited to the booking cost and no responsibility is taken for any telephone and facsimile costs, taxi fares and/or costs of a personal nature incurred while travelling. 

CGC does not assume any responsibility or liability in the event a Member does not respect the booking formalities as stated above.

WHAT ARE CGC HOURS OF OPERATION?

8.30am to 5pm Monday to Friday (Qld time)

 

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